Shipping policy

All orders will be processed and shipped to you as soon as possible. As we are a small business, this may take up to 3 business days. We appreciate your patience. 

We offer flat-rate shipping to the following destinations:

Canada - Free shipping on all orders

United States - $35 CAD 

UK, Australia, New Zealand - $65 CAD

We do not currently offer shipping to EU Countries due to the complex regulations and high costs associated with this. If you are in the EU and want to purchase a bag, please contact us directly and we may be able to find a way. 

We use DHL, Fedex, and Canada post. We will select whichever carrier offers the best shipping service for a reasonable rate to your country. All shipping is tracked, and while we cannot guarantee delivery times (this is the carriers responsibility) we use shipping methods with quote times of one week or less for delivery. If you have any special request or questions regarding shipping do not hesitate to contact us via the "contact" page.

 

Duties, Taxes, VAT: We charge duties and taxes applicable to your country at the time of checkout. Your items will be shipped "Duty Pre Paid" so that you will not normally need to pay any additional fees upon delivery. This also speeds up delivery times. The amount of duties and taxes are automatically calculated by Shopify. If for some reason you are not charged duty or taxes at checkout, or your local customs authorities determine that there are additional charges, the customer will be responsible for paying these.